General Billing Information

Your Monthly Statement

Meters are read automatically utilizing the Turtle Automated Reading System. Statements are processed and mailed at the end of each month. Payments are usually due on the 15th of the month. Any amount not paid by the due date is subject to a 1.5% late penalty, minimum of $1. Late notices will be sent out after the due date to all members with a past due amount.

Although most of our members pay their bill on time, we do occasionally have to disconnect accounts seriously past due. If you are experiencing difficulty paying your electric bill, please call our office to make payment arrangements to clear up any past due amount. Disconnection is costly to the member and the cooperative. A $50 fee will be assessed to each account we stop at to collect. Also, a $75 plus sales tax reconnect fee during regular hours or a $200 plus sales tax fee for an after hours reconnect will be collected before the account is re-energized.

If you have any questions regarding your billing statement please feel free to fill out the following on-line form or call our billing department at 320.563.8616 or 1.800.927.5443.

Go Green Go Paperless

Go Green With Electronic Statements

Please help Traverse Electric "Go Green" by signing up for electronic statements.

If every Member of Traverse Electric made this one small change, it would translate into huge monetary savings and when YOUR cooperative saves, YOU save!

FUN FACTS........
35,508 statements per year = $710.16
71,016 envelopes per year = $2840.64
Average postage cost per year = $12,041.52
POTENTIAL SAVINGS = $15,592.32 (This does not include any costs for labor!)

To sign up:
1. Go to our website:
2. Click "Online Bill Pay" button.
3. Log in - if you haven't done this before you will need to "register" as a new user to proceed.
4. One you are logged in, you can click on the "alerts" tab and "check" the box and enter your email address for any/all notifications you would like to receive.
5. You can also call us at 320.563.8616 or toll free 1.800.927.5443.